![]() Once it was inspected by my parents the following things were noticed it was sold to me with a bald tire, missing vent handles, no paper plate and after a very brief police stop I also learned.no inspection ticket. Now being that I am completely ignorant to this whole process, I sort of figured that no car dealership would put me into a car that was a potential risk for destruction, so with a huge smile on my face I drove off in my newer car. I traded in my 2002 Ford Taurus and I bought a used 2014 Kia Rio for 12,995. The most upsetting part of this is that it was my first time ever buying my first car so I went to Kia of Lake Charles and it was the worst experience ever to be recorded. (NEVER BUY FROM KIA OF LAKE CHARLES) Unless you want to buy a broken down car and want to end up in a financial burden. I have already contacted the *Louisiana Motor Vehicle Commision* and they will investigate and drug test everyone at Kia. Lied to me saying the lender made another decision and shut it down. They lied and tried to take money off my trade and leave a couple thousand out of my paperwork. Managers don't care about the customer but bully everyone and questions everyone's intelligence. Bragging about doing drugs on company time is sickening. They cussing in front of who ever and references to drugs. Are just as messed up in the head as they are when it comes to their customer service. The managers are bullies and shame customers into buying and get aggressive when you don't take there "deal" Almost all of there (Sales Team) "if you can call them that" >I prefer Prison release program. ![]() I went in a couple weeks ago and had a horrible experience. She will do her best to help you get a vehicle no matter what situation you're in financially.Īttention!!! Giving Kia of lake Charles one star is still too high. I will encourage anyone reading this that if you have good credit, bad credit or no credit please go see LOLETTE HENDERSON aka "The car chick" at Kia of Lake Charles, La. Sometimes it's about the timing and what's going on in your life. From riding the city bus to taxi cars and from settling to buy old barely held together cars. God knows I had to wait some years from walking, to getting rides. It's a beautiful car! At some time or another everyone in this world has experienced difficulty trying to purchase the car they've wanted. ![]() HE has blessed me from a 1996 Toyota Avalon to a 2016 Nissan Altima. She actually offered me other options that would benefit me in the future to help my credit score go up. But because I didn't qualify for what I wanted she didn't give up. She actually tried to put me in a vehicle that I actually wanted but I didn't qualify for different reasons. She wasn't quick to put me in any car she wanted. I explained to her how much I had with a trade in as well. She works with a spirit of diligence and excellence. Her name is Lolette Henderson aka "The car chick." I can only speak about my experience with the salesperson God has connected me with. They put you in something that you are eligible to get depending on your credit (whether good, bad or no credit), and how much you make per month. Kia of Lake Charles, La is not as bad as everyone says it is.
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